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6 - Roll back update (HP Inkjet)

HP Support

NEW FIRMWARE UPGRADE ON August 04TH, 2020 ON SELECTED HP PRINTERS

 

Following a firmware upgrade on selected printers utilising the following cartridges, 902XL / 952XL / 972XL, some compatible cartridges have suddenly stopped working.

The printer or computer will automatically remind consumers to upgrade firmware through their wifi or network connection. Please inform your clients NOT to upgrade the firmware. The new firmware will cause third party cartridges to not recognize their printer.

The printer firmware won't be updated anymore once your client DISABLES the update option.

We are working on a new chip now and will let you know as soon as we release new chip. Please continue to sell current HP inkjet and inform your client NOT to upgrade the firmware.

HP 902XL PRINTERS

HP OfficeJet Pro 6950 

HP OfficeJet Pro 6954

HP OfficeJet Pro 6960

HP OfficeJet Pro 6962

HP OfficeJet Pro 6968

HP OfficeJet Pro 6970

HP OfficeJet Pro 6978

 

HP 952XL PRINTERS

HP OfficeJet Pro 7720

HP OfficeJet Pro 7730

HP OfficeJet Pro 7740

HP OfficeJet Pro 8710/ 8715 / 8718

HP OfficeJet Pro 8720 / 8725

HP OfficeJet Pro 8730 / 8740 / 8745

6 - Roll back update (HP Inkjet)

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